Everybody who helps remotly via phone or chat friends and family with their computer problems knows how long it can take to explain step by step to solve the problem. Especially if the other person is a completely beginner. It can be a very time consuming and nervous wrecking process to help the person on the other end of the telephone line.

I have to deal with this problem several times a week, when friends need my help to fix something on their computer.

Luckily there are some Remote Control Programs on the market, where you easily can log into their computer and see everything what’s going on, like you are in front of it. The selection of these kind of programs is huge, like Remote Desktop, Logmein, pcAnywhere and much more. Unfortunately most of them aren’t free or they have a time limit.

Since recently Teamviewerturned their time limit off for private use and you can help your friends as long as you need, without any interruptions. But don’t forget, only for private use, for commercial use you have to aquire a license, which is, compare to others, very affordable.

This program is even for a beginner very easy to use. You just have to Teamviewer“>download Teamviewer 3 from their website. You can save the program or you can just execute. An installation like you need for a normal program is possible but not neccessary.

The user who needs help starts the program and tells his friend (the Geek) the ID no. and password, which is listed in the window. That’s it, now the Geek has to type in the ID no. and password to have full control over the computer, it looks like he is in front of the other pc.

You can also get this program in German, Spanish, Portugese, French, Dutch and Danish.

Additional Function included in the free version:

• Show and share your software, PowerPoint presentations etc.
• Share your files, switch the direction during a teamwork session, and a lot more is included in TeamViewer
• Simple to use, fast and secure
• Free use for private matter

What program are you using for remote control? Which program or method do you like most, and why?

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