Everybody who helps remotly via phone or chat friends and family with their computer problems knows how long it can take to explain step by step to solve the problem. Especially if the other person is a completely beginner. It can be a very time consuming and nervous wrecking process to help the person on the other end of the telephone line.
I have to deal with this problem several times a week, when friends need my help to fix something on their computer.
Luckily there are some Remote Control Programs on the market, where you easily can log into their computer and see everything what’s going on, like you are in front of it. The selection of these kind of programs is huge, like Remote Desktop, Logmein, pcAnywhere and much more. Unfortunately most of them aren’t free or they have a time limit.
Since recently Teamviewerturned their time limit off for private use and you can help your friends as long as you need, without any interruptions. But don’t forget, only for private use, for commercial use you have to aquire a license, which is, compare to others, very affordable.
This program is even for a beginner very easy to use. You just have to Teamviewer“>download Teamviewer 3 from their website. You can save the program or you can just execute. An installation like you need for a normal program is possible but not neccessary.
The user who needs help starts the program and tells his friend (the Geek) the ID no. and password, which is listed in the window. That’s it, now the Geek has to type in the ID no. and password to have full control over the computer, it looks like he is in front of the other pc.
You can also get this program in German, Spanish, Portugese, French, Dutch and Danish.
Additional Function included in the free version:
- Show and share your software, PowerPoint presentations etc.
- Share your files, switch the direction during a teamwork session, and a lot more is included in TeamViewer
- Simple to use, fast and secure
- Free use for private matter
What program are you using for remote control? Which program or method do you like most, and why?
Popularity: 7% [?]
Are you looking for a new personal or business website or have an idea you wish to present on the web or are you just in need of a fresh design or update of your current website?
December 1st, 2007 at 11:45 am
You’re right, there are many remote support tools out there and finding one that has “no strings” can be a long-winded one. Thanks for finding this one and producing the review..I will certainly add it to my growing list of tools that I use to support the family!!
December 1st, 2007 at 12:51 pm
Hey Lazer,
I hope that will be a program you are looking for. I’m very satisfied with it.
January 5th, 2008 at 9:26 am
Yes man, I have faced the problem of solving computer problems for my friends and family via phone or chat several times. During those times I wished if I could help them with their PC on my desk!
Personally I used only windows ‘Remote Desktop Connection’ program occasionally for my professional purpose. But that’s something different I feel.
This ‘Teamviewer’ would be a nice experience I hope. I am going to download it soon.
Lot of thanks for recommending such useful software. Let me check the pros and cons myself now
January 9th, 2008 at 9:35 pm
Hey Suvankarc,
Glad you find this tip useful and let me know how you like Teamviewer. Would be interesting what your experience is.
February 17th, 2008 at 8:54 am
What a great program! I’ve not found any other on demand remote assistance programs that are completely free – even for non commercial use. I would suggest that you turn off incoming connections though, otherwise the person you are helping will be able to reverse the process and view and control your computer! This is really easy to do – in TeamViewer options, go to security and bring the slider all the way down.
February 20th, 2008 at 1:39 am
Hi Cb,
thanks for your comment and for your tip. Also they do have a new version, 3.5. Did you check it out? You can even restart the computer remotely now and some other nice features. Everything for free – for non commercial use.
August 4th, 2008 at 7:24 am
The last week. Teamviewer started to close itself after 5 minutes of usage. Its a shame, it was great. Do you know any other software that works the same way but free and wasy?
August 8th, 2008 at 9:50 am
its verry good
November 28th, 2008 at 6:38 am
hi,thanks.now i use this teamviewer for remote my pc at home from my office.very simple software.user friendly.just find tutorial here for newbie.Remote Pc from Anywhere Use Teamviewer Tutorial
November 28th, 2008 at 2:37 pm
@johnny ronnald -
Thanks for the link Johnny, indeed a helpful post there.
February 1st, 2009 at 3:06 pm
Teamviewer started to close itself after 5 minutes of usage.
April 2nd, 2009 at 7:21 am
i used this for about a yr no problem.
didnt need to use it until recently. on doing so the session ends after 5 minutes. ive had countless emails from teamviewer saying they dont know what the problem is and cannot fix it.
April 2nd, 2009 at 7:22 am
ps – forgot to mention…its rubbish!
April 2nd, 2009 at 7:48 am
Sorry to hear that raggasmurf, you are the first person I heard has problems with it. I can understand your frustration. So if it’s rubbish, any better alternative?
April 4th, 2009 at 4:19 pm
The 5 minute timeout might be coming from TeamViewer QuickSupport. Try connecting between 2 TeamViewers and see if it still happens.
April 10th, 2009 at 7:01 am
i need help, i cant connect to teamviewer server ever, it say acces is denied! evern try to delete reg files but no luck.
PLZ help
April 10th, 2009 at 8:02 am
Hey Devil, I never had this problem, and I cannot help to figure out the problem from here. Did you contact the Teamviewer Team?
March 1st, 2010 at 6:04 pm
I have used TeamViewer, LogMeIn and Proxy Networks take and I have to say I go with Proxy. That said, I think people should look around, try some demos and spend some time with these programs before they make up their mind.
March 1st, 2010 at 6:36 pm
Thanks for mentioning the other programs. Everybody should test those programs and see which is his favorite. I preferred TeamViewer and still happy with it.
December 23rd, 2010 at 6:38 am
Another remote support solution is GoSupportNow. Unlike TeamViewer, it offers monthly subscription. You may want to have a look at this (http://www.gosupportnow.com)
February 5th, 2011 at 12:14 pm
how we can access more time
July 13th, 2011 at 5:11 am
Ive been using teamviewer untill the recent 5min limit!! Arrrrggghh…
July 24th, 2011 at 7:42 am
Anyone received info on how to end the 5min timeout? My tech told me to update to SP2 on the server, but I dont see why since nothing has changed on the client-side.
August 10th, 2011 at 1:02 pm
Is there still a 5 minute timeout with Teamviewer? I’m not sure I was aware of this. Did this just go into effect?
I use Teamviewer to fix my friends and families computer problems. Another good remote support software that we use at work is ScreenConnect .
November 11th, 2011 at 4:50 am
hi all,
for a free remote connection without any limitation, try logmein.
it use web browser (best view with firefox) to display remote screen.
and also it has an android & iPhone apps
January 10th, 2012 at 1:28 am
Hai…
I tried version 5,6,quick support 7 all these versions has automatically timed out or expires within 5 min. I am using windows XP professional as my OS. Anybody knows how to resolve this issue?
January 10th, 2012 at 7:57 pm
@Bharath :
try to find cracked one
or
try to use another software
*logmein works great for me and it’s FREE (no time limit & open your remote desktop through web browser)*